Revised and effective November 1, 2025
This is the Privacy Policy of Envorso LLC, a Seattle limited liability company ("Envorso"). We take your privacy seriously and we know you do too. This Privacy Policy ("Policy") describes how we collect, process, and share Personal Data, your rights & choices, and other important information about how we handle your Personal Data. Additional information for users in the US is available in our Regional Supplements.
This Policy applies to your use of our "Services" which include the following:
The party that determines the purposes and means for processing of your Personal Data ("controller") under this Policy is Envorso LLC, who acts as a controller jointly with its local operating affiliate when you engage in transactions or use portions of our Services (e.g. websites) operated by these local affiliates ("joint controllers"). We also act as joint controllers with some unaffiliated parties. You may view the list of unaffiliated joint-controllers within this Privacy Policy below.
The respective responsibilities of each controller have been determined in an agreement, the essence of which is made available upon request. Contact us using the information below for more information. When we act as joint controllers with our affiliates, Envorso LLC:
Our local operating affiliates are joint controllers with respect to data processed in connection with transactions made through that affiliate. Those affiliates may:
Seattle Seawolves LLC is our only current regional affiliate subject to this Privacy Policy, and which acts as a joint controller with Envorso when you transact with that affiliate.
For General Inquiries, or to Opt-Out of Data Sales or Sharing; Limit uses of Sensitive Personal Data; Data Deletion, please refer to legal@envorso.com.
The following describes how we process data relating to identified or identifiable individuals and households ("Personal Data").
The categories of Personal Data we process may include:
Audio/Visual Data - Recordings and images collected from audio files and records, such as voicemails, call recordings, photographs, and the like.
Transaction Data - Information about the Services we provide to you and about transactions you make with us or other companies for events and services and similar information via our Services, e.g. event name, date and location, artist, payment method/type, price, ticket or seat type, and the like.
Contact Data - Identity Data we can use to contact you, such as email and physical addresses, phone numbers, social media or communications platform usernames/handles.
Device / Network Data - Browsing history, search history, and information regarding your interaction with a website, application, or advertisement (e.g. IP Address, MAC Address, SSIDs, application ID/AdID/IDFA, session navigation history and similar browsing metadata, and other data generated through applications and browsers, including cookies and similar technologies or other device identifiers or persistent identifiers), online user ID, device characteristics (such as browser/OS version), web server logs, application logs, first party cookies, third party cookies, web beacons, clear gifs and pixel tags.
Identity Data - Information such as your name; address; email address; telephone number; gender; date of birth, age and/or age range; account login details, e.g. username and password, avatar, or other account handles/usernames; ticket/RFID identifiers; license plates (US only).
Preference Data - Personal Data generated reflecting your preferences, characteristics, predispositions, behavior, demographics, household characteristics, market segments, likes, favorites and other data or analytics.
General Location Data - Non-precise location data, e.g. location information derived from social media tags/posts, or areas of events and venues you visited.
Sensitive Personal Data - Unless prohibited by local law, and subject to your consent should it be required under local law, Personal Data defined as "sensitive" or "special categories of Personal Data" under local laws, e.g. tax ID numbers, driver's license, state identification card, or passport number; account log-in and password, financial account, debit card, or credit card number; precise location data; racial or ethnic origin, religious or philosophical beliefs, etc. As described further below, we may collect the following categories of Sensitive Personal Data:
See your Rights & Choices for information on how to opt-out or limit processing of Sensitive Personal Data.
User Content - Unstructured/free-form data that may include any category of Personal Data, e.g. data that you give us in free text fields such as comment boxes.
We collect Personal Data from various sources, which include:
Data you provide us - We receive Personal Data when you provide it to us, when you purchase our products or services, complete a transaction via our Services, or when you otherwise use our Services.
Data we collect automatically - We collect Personal Data about or generated by any device used to access our Services.
Service Providers - We receive Personal Data from third party service providers who collect Personal Data when performing services on our behalf. Our service providers generally include:
Event Partners - We collaborate with various entities to put on events, which may include promoters, artists, sports teams or leagues, venues, and other parties (collectively, "Event Partners"). If you purchase products and services through our Services that may be fulfilled by an Event Partner, we may receive certain Personal Data (e.g. Transaction Data) from that Event Partner in connection with the fulfilment of those products and services.
Data Aggregators - We may receive Personal Data from data brokers, market research companies, or similar companies who provide us with additional Personal Data. For example, if you make a purchase, we may obtain Preference Data from a data aggregator in relation to Targeted Advertising and Profiles (where permitted by law, or with consent where required). Please see below ("Data Aggregators") for more information regarding the specific Data Aggregators from which we receive Personal Data.
SSO Platforms - We receive Personal Data from providers of third party services that offer "single sign on" services if you use those parties to sign up or log in to our Services.
Social media & advertisers - We receive Personal Data from social media companies, ad networks, and Targeted Advertising vendors when we engage in Targeted Advertising and social media marketing, or if you interact with that social media or other company on or in connection with our Services (e.g. our pages on social media sites). See below for a list of these parties that act as joint controllers.
Data we create or infer - We, certain partners, social media companies, and third parties operating on our behalf, create and infer Personal Data such as Preference Data or Aggregate Data based on our observations or analysis of other Personal Data processed under this Policy, and we may correlate this data with other data we process about you.
We process Identity Data, Preference Data, and Contact Data when you register and create an account for our Services. We process Payment Data if you associate payment information with that account. Subject to your rights and choices under applicable law, we may obtain certain Preference Data from Data Aggregators.
We use this Personal Data to create and maintain your account, to provide the products and services you request, and for our Business Purposes. We may process Identity Data, Preference Data, and Contact Data for Commercial Purposes (which may include targeted advertising or the use of Profiles, and which may involve data sales or "sharing" under US law). We do not sell or "share" or process Payment Data for Business Purposes not permitted under applicable law.
Data Retention | Regional Notices
We process Transaction Data, Identity Data, Device/Network Data, Payment Data, Preference Data, and Contact Data when you complete a purchase, a sale transaction or when you sign up for a waiting list. We do not permanently store your Payment Data, except at your request. In certain jurisdictions (such as the US) and subject to your prior consent where required by law Preference Data may reveal Race or Ethnic Origin (see "Profiles" for more information). If you elect to receive tickets via SMS, we may process Contact Data in order to deliver your tickets.
We process this Personal Data as necessary to perform or initiate a transaction with you, process your order, payment, or refund, carry out fulfilment and delivery, document transactions, and for our Business Purposes.
We may process Identity Data, Transaction Data, Contact Data, Race or Ethnic Origin, and Device/Network Data for Commercial Purposes (which may include targeted advertising or the use of Profiles, and which may involve data sales or "sharing" under US law). We do not sell or "share" or process Payment Data for Business Purposes not permitted under applicable law. We do not share Contact Data collected as part of SMS ticket delivery with third parties for their own marketing or Commercial Purposes unless you elect to receive such SMS communications from those third parties.
Third party businesses/controllers may receive your information. Third Party data controllers/businesses (such as Event Partners) provide many products and services related to purchases made through our Services. We may disclose Identity Data, Transaction Data, Contact Data, and Device/Network Data to those third parties to facilitate your purchase. You may also direct us to disclose this data to or interact with these third parties (e.g. artists and venues) as part of your purchase (which does not involve a sale by Envorso). You can view a list of third party controllers that receive your Personal Data below.
Data Retention | Regional Notices
We process Identity Data, Transaction Data, Payment Data, Device/Network Data, Preference Data, General Location Data, and Contact Data when you use digital ticketing or RFID technologies at an event. See above for information collected in connection with original Ticket Purchases.
We process Identity Data, Transaction Data, Payment Data, Preference Data, General Location Data, and Contact Data to authenticate your access to an event, complete a transaction you request, for our Business Purposes, and our other legitimate interests, including:
We may process Identity Data, Transaction Data, Preference Data, Device/Network Data, General Location Data, and Contact Data for our Commercial Purposes (which may include targeted advertising or the use of Profiles, and which may involve data sales or "sharing" under US law). We do not sell or "share" or process Payment Data for Business Purposes not permitted under applicable law.
Data Retention | Regional Notices
We process Device/Network Data, Contact Data, Identity Data, and Preference Data in connection with marketing communications (e.g. emails, SMS, push notifications, telemarketing, or similar communications) and when you open or interact with those communications ("Marketing Communications"). In some cases, Preference Data may reveal Race or Ethnic Origin (see "Profiles" for more information). We may also collect Precise Location Data in order to deliver notifications in our Mobile App (see "Mobile Apps" for more information).
You may receive Marketing Communications if you consent and, in some jurisdictions where permitted by law, as a result of account registration, purchase, or other inquiry or transaction that allows us to send Marketing Communications without consent. Marketing Communications will include information such as offers, event recommendations, newsletters, feedback requests, and other information relating to our services or promotional material we believe will interest you.
We process this Personal Data to contact you about relevant products or services and for our Business Purposes. We may also use Device/Network Data, Contact Data, Identity Data, and Preference Data for our Commercial Purposes (which may include targeted advertising or the use of Profiles, and which may involve data sales or "sharing" under US law). In some jurisdictions (e.g. the United States), we also process Race or Ethnic Origin Data and Precise Location Data to personalize Marketing Communications as permitted by applicable law, but we do not process this data for Targeted Advertising, or where users have opted out or not provided necessary consents. We do not sell or "Share" or process Race or Ethnic Origin Data and Precise Location Data for Business Purposes not permitted under applicable law. See the Regional Data Rights section for information regarding this processing in your jurisdiction.
You can withdraw your consent to receive Marketing Communications by clicking on the unsubscribe link in an email (for email), by responding with "opt-out" or other supported unsubscribe message (for SMS), by adjusting the push message settings for our Mobile Apps using your device operating system (for push notifications), or for other communications, by contacting us using the information below. To opt-out of the collection of information relating to email opens, configure your email so that it does not load images in our emails. See your Rights & Choices for more information, including regarding to limit processing of Precise Location Data or Race or Ethnic Origin Data.
We do not share Contact Data collected as part of SMS marketing campaigns with third parties for their own marketing or Commercial Purposes unless you elect to receive such SMS communications from those third parties.
Data Retention | Regional Notices
We process Device/Network Data, Contact Data, Identity Data, General Location Data, and Preference Data when you use our technology Services, such as Websites and Mobile Apps. You may also be able to complete purchases, register for an account, or enroll in Marketing Communications through technology Services.
We use this Personal Data as necessary to operate our Services, such as keeping you logged in, delivering pages, etc., for our Business Purposes, and our other legitimate interests, such as:
We may process this Personal Data for our Commercial Purposes (which may include targeted advertising or the use of Profiles, and which may involve data sales or "sharing" under US law.)
Data Retention | Regional Notices
If you use our Mobile Apps, we may process additional Identity Data, Device/Network Data, Preference Data, General Location Data, and, with your consent, Precise Location Data.
We process this Personal Data to provide our Mobile Apps, for our Business Purposes, and our other legitimate interests, such as:
We may process Identity Data, Device/Network Data, Preference Data, and General Location Data for our Commercial Purposes (which may include targeted advertising or the use of Profiles, and which may involve data sales or "sharing" under US law). If you opt in to the collection of Precise Location Data, we also process Precise Location Data for Marketing Communications, such as in-app notifications about offers from us or our partners when you are present at an event. We do not sell or "share" or process Precise Location Data for Business Purposes not permitted under applicable law. You have the right to limit our use of Precise Location Data by withdrawing consent to or disabling the collection of Precise Location Data through your mobile device's settings menu.
Data Retention | Regional Notices
We process Identity Data, Device/Network Data, Contact Data, Preference Data, General Location Data, and other non-Personal Data in connection with our use of cookies and similar technologies on our Services. We may collect this data automatically, subject to your consent as described further below.
We and authorized third parties may use cookies and similar technologies for the following purposes, subject to your consent where required, as described below:
We may also process this Personal Data for our Business Purposes and Commercial Purposes (which may include Targeted Advertising or the use of Profiles, and which may involve data sales or "sharing" under US law).
If you do not want information collected through the use of cookies, you can manage/deny cookies (and certain technologies) using your browser's settings menu. You may need to opt out of third-party services directly via the third party. For example, to opt-out of Google's analytic and marketing services, visit Google Analytics Terms of Use, the Google Policy, or Google Analytics Opt-out. See your Rights & Choices for more information about how to opt-out of cookies and similar technologies directly on our Services.
Third parties may view, edit, or set their own cookies or place web beacons on our websites. We, or third party providers, may be able to use these technologies to identify you across platforms, devices, sites, and services. Social Media companies and third parties engaged in Targeted Advertising are third party controllers and may have their own privacy policies and their processing is not subject to this Policy. For a list of current third party providers, please view the cookie list in our Cookie Preferences tool. For a list of third party controllers and joint controllers, please see below.
Data Retention | Regional Notices
We collect and process Identity Data, Preference Data, certain Contact Data, and User Content when you enter a contest/sweepstakes or take part in a promotion. If you are a winner of a contest, sweepstakes, or certain other promotions, we may (where permitted by law) collect Government ID Data.
We process this Personal Data as necessary to provide the contest/promotion, notify you if you have won, or to process delivery of a prize, for our Business Purposes, and other legitimate interests, such as:
If you win a special promotion (e.g., a sweepstakes), your acceptance of a prize may allow us to make certain Personal Data public, e.g. posting your first name and last initial, hometown and/or state on a winner's list (or making physical copies of the winner's list available, upon request or as required by law). See the special program agreement(s) for additional details and terms.
We may process Identity Data, Contact Data, and User Content information for our Commercial Purposes (which may include Targeted Advertising or the use of Profiles, and which may involve data sales or "sharing" under US law). See the Regional Data Rights section for information regarding this processing in your jurisdiction. We do not sell, "share," or process Government ID Data for any Commercial Purposes or any Business Purposes not permitted under applicable law.
Data Retention | Regional Notices
We collect and process Identity Data, Contact Data, and User Content when you contact us, e.g. through a contact us form, or for support. If you call us via phone, we may collect Audio/Visual data from the call recording.
We process this Personal Data to respond to your request, and communicate with you, as appropriate, and for our Business Purposes. If you consent or if permitted by law, we may use Identity Data and Contact Data to send you Marketing Communications and for our Commercial Purposes (which may include targeted advertising or the use of Profiles, and which may involve data sales or "sharing" under US law). See the Regional Data Rights section for information regarding this processing in your jurisdiction.
Data Retention | Regional Notices
We process Identity Data, Preference Data, Contact Data, and User Content you post (e.g. comments, forum and social media posts, etc.) on our Services. We also process Identity Data, Contact Data, and User Content if you interact with or identify us, or relevant Event Partners on social media platforms (e.g. if you post User Content that engages with or tags our official accounts.)
We process this Personal Data for our Business Purposes, and Commercial Purposes (which may include targeted advertising or the use of Profiles, and which may involve data sales or "sharing" under US law).
Posts may be public, or reposted on our Services. Content you provide may be publicly-available when you post it on our Services, or in some cases, if you reference, engage, or tag our official accounts.
Data Retention | Regional Notices
We process Identity Data, Contact Data, Preference Data, and User Content collected in connection with guest surveys or questionnaires.
We process this Personal Data as necessary to respond to guest requests/concerns, for our Business Purposes, and other legitimate interests, such as analyzing guest satisfaction and to allow our third-party partners to communicate with guests.
We may process this Personal Data for our Commercial Purposes (which may include targeted advertising or the use of Profiles, and which may involve data sales or "sharing" under US law). We may share Feedback/Survey data relating to third party partners with those partners, who may use it for their own purposes.
Data Retention | Regional Notices
We and our Service Providers process Personal Data we hold for numerous business purposes, depending on the context of collection, your Rights & Choices, and our legitimate interests. See our Regional Notices and Legal Basis Descriptions for information about the specific legal basis for processing.
We and our Service Providers generally process Personal Data for the following "Business Purposes."
We process Personal Data as necessary to provide our Services and the products and services you purchase or request. For example, we process Personal Data to authenticate users and their rights to access the Services, events, or venues, as otherwise necessary to fulfill our contractual obligations to you, provide you with the information, features, and services you request, and create relevant documentation.
We may use any Personal Data we process through our Services as necessary in connection with our legitimate interests in improving the design of our Service, understanding how our Services are used or function, for customer service purposes, for internal research, technical or feature development, to track use of our Service, QA and debugging, audits, and similar purposes.
We may process Personal Data in connection with our legitimate interest in ensuring that our Services are secure, identify and prevent crime, prevent fraud, and verify or authenticate users/individuals, and ensure the safety of our guests. Similarly, we process Personal Data on our Services as necessary to detect security incidents, protect against, and respond to malicious, deceptive, fraudulent, or illegal activity. We may analyze network traffic, device patterns, and characteristics, maintain and analyze logs and process similar Personal Data in connection with our information security activities.
We may display contextual advertising on our Services. In which case, we may customize such advertisements using data processed based on your current interaction with the Service (e.g. time, general location). We may also document and audit ad impressions and related data relating to the delivery and display of contextual advertisements.
We process certain Personal Data as necessary in connection with our legitimate interest in personalizing our Services. For example, aspects of the Services may change so they are more relevant to you. We may personalize our Services based on Preference Data and your current interactions with the Service using Personal Data we hold about you. We may also personalize based on Profiles (where permitted by law or with your consent, as required) e.g. by displaying your name and other appearance or display preferences, to display content that you have interacted with in the past, or to display content that we think may be of interest to you based on your interactions with our Services and other content.
We process Personal Data in order to identify trends, including to create aggregated and anonymized data about buying and spending habits, use of our Services, and other similar information ("Aggregated Data"). Aggregated Data that does not contain Personal Data is not subject to this Privacy Policy.
We may also process Personal Data as necessary to comply with our legal obligations, such as where you exercise your rights under data protection law, for the establishment and defense of legal claims, where we must comply with requests from government or law enforcement officials, and as may be required to meet national security or law enforcement requirements or prevent illegal activity. We may also process data to protect the vital interests of individuals (e.g. in an emergency involving a ticket purchaser or ticketed event) to the extent required or permitted under applicable law. Please see the How We Share Personal Data section for more information about how we disclose Personal Data in extraordinary circumstances.
We and certain third parties process Personal Data to further our commercial or economic interests ("Commercial Purposes,") depending on the context of collection and your Rights & Choices.
Please Note – We may require your consent, or we may not engage in processing of Personal Data for Commercial Purposes in some jurisdictions. See the "Regional Supplements" section below for more information.
Entertainment is personal, and we are always working to help you find the best concerts, festivals, sports, and other events for you to enjoy. In order to understand our customers' preferences, and better recommend products and services that are personalized to our customers, where permitted by law, and subject to your rights and choices (see note below) we may create a "Profile" by linking together and analyzing Personal Data processed in the following contexts:
We may augment Profiles with Personal Data that we receive from Event Partners, affiliates or third parties, e.g. information about Services you have used or purchased previously, events and venues you visited, or locations at those events/venues, or demographic data and data from your publicly-available social media profiles.
In some cases and jurisdictions (e.g. United States) we process Preference Data that reveals Race or Ethnic Origin as part of our Profiles. We typically process this information in relation to marketing for certain events (e.g. cultural or heritage events.) Depending on applicable laws, we may not collect this information, and we may require your consent before collecting it. We will limit the use and disclosure of your Race or Ethnic Origin according to applicable law. See the "Regional Supplements" section below for more information about your rights in Sensitive Data.
We use Profiles for our legitimate interests in market research and statistical analysis in connection with the improvement of our Services. For example, we may analyze the Personal Data of customers who have purchased tickets for a future event, and then compare them with other customers in our database. If we identify other customers in our database who have similar Personal Data to the original purchasers, we may direct marketing about that event to the similar customers. We may conduct the profiling and send the direct marketing emails automatically. Profiles involve processing that is automated, in whole or in part.
We may personalize Marketing Communications based on your Profile. If consent to Consumer Profiling or Targeted Advertising is required by law, we will seek your consent.
In some jurisdictions, Envorso affiliates and certain third parties operating on or through our Services, may engage in advertising targeted to your interests based on Personal Data that we or those third parties obtain or infer from your activities across non-affiliated websites, applications, or services in order to predict your preferences or interests ("Targeted Advertising" or "Sharing"). This form of advertising includes various parties and service providers, including third party data controllers, engaged in the processing of Personal Data in connection with advertising. These parties may be able to identify you across sites, devices, and over time.
The parties that control the processing of Personal Data for Targeted Advertising purposes may create or leverage information derived from Personalization, Profiles, and Marketing Communications. In some cases, these parties may also develop and assess aspects of a Profile about you to determine whether you are a type of person a company wants to advertise to, and determine whether and how ads you see are effective. These third parties may augment your profile with demographic and other Preference Data, and may track whether you view, interact with, or how often you have seen an ad, or whether you purchased advertised goods or services.
We generally use Targeted Advertising for the purpose of marketing our Services and third-party goods and services, and to send Marketing Communications, including by creating custom marketing audiences on third-party websites or social media platforms.
We may engage in "sales" or "sharing" of data as defined by applicable law. For example, we may "sell" certain Personal Data when we engage in marketing campaigns with or on behalf of sponsors, conduct Targeted Advertising or data "sharing," or we may sell or grant access to Personal Data to our marketing partners, Event Partners, and other advertisers in relation to Targeted Advertising, joint promotions, and other marketing initiatives. See the US Regional Supplement section for a list of categories of Personal Data sold or "shared."
We may share Personal Data with the following categories of third-party recipients and/or for the following reasons. Note, some parties may be third party controllers who process data subject to their own privacy policy.
Affiliates - we will share your Personal Data with any of our current or future affiliated entities, subsidiaries, and parent companies in order to streamline certain business operations, and in support of our Business Purposes and Commercial Purposes.
Service Providers - We may share your Personal Data with service providers who provide certain services or process data on our behalf in connection with our general business operations, product/service fulfilment and improvements, to enable certain features, and in connection with our (or our Service Providers') Business Purposes.
Sponsors, Advertisers, and Social Media Platforms - We may share certain Personal Data with social media platforms, advertisers, ad exchanges, data management platforms, or sponsors in support of our Business Purposes and Commercial Purposes. We may allow these third parties to operate on or through our Services. These parties may be third party controllers, and may have their own privacy policies and their processing is not subject to this Policy. We do not share Contact Data collected in connection with SMS marketing or ticket delivery with these parties unless you elect to receive such SMS communications from those third parties.
Public Disclosure - If you use any social media plugin, API, or other similar feature, use an event hashtag or similar link, or otherwise interact with us or our Services via social media, we may make your post available on our Services or to the general public. We may share, rebroadcast, or redisplay Personal Data or other information in the post to the extent permitted by the relevant social media service.
Event Partners - We may share your Personal Data with Event Partners who have engaged us to provide Services on their behalf in connection with the events that are provided or promoted by that third party. You may also direct us to disclose this data to or interact with these third parties as part of attending an event or making a purchase (which does not involve a data sale by us). However, in other cases, these parties may also receive data for our Business Purposes and in connection with Data Sales and Sharing. We do not share Contact Data collected in connection with SMS marketing or ticket delivery with Event Partners unless you elect to receive such SMS communications from those third parties.
Data Aggregators - We may share Personal Data with third party data suppliers in support of our Commercial Purposes and in connection with Data Sales and Sharing. These disclosures/sales can help better personalize our Services, the services of third parties, enrich Profiles, and help ensure that you see advertisements that are more relevant to your interests.
Successors - We may share Personal Data if we go through a business transition, such as a merger, acquisition, liquidation, or sale of all or a portion of our assets. For example, Personal Data may be part of the assets transferred, or may be disclosed (subject to confidentiality restrictions) during the due diligence process for a potential transaction.
Lawful Recipients - In limited circumstances, we may, without notice or your consent, access and disclose your Personal Data, any communications sent or received by you, and any other information that we may have about you to the extent we believe such disclosure is legally required, to prevent or respond to a crime, to investigate violations of our Terms of Use, in the vital interests of us or any person (such as where we reasonably believe the use or disclosure is necessary to lessen or prevent a serious threat to the life, health or safety of any individual or to public health or safety) or in such other circumstances as may be required or permitted by law. These disclosures may be made to governments that do not ensure the same degree of protection of your Personal Data as your home jurisdiction. We may, in our sole discretion (but without any obligation), object to the disclosure of your Personal Data to such parties.
If you are located outside the US, we may transfer or process your Personal Data in the US, UK, European Union (EU) and European Economic Area (EEA), and other jurisdictions where Envorso or our service providers operate. Where required by local law, we ensure your data remains protected in connection with any international transfers. See the "Regional Supplement" section below for more information.
You may have certain rights and choices regarding the Personal Data we process. Please note, these rights may vary based on the country or state where you reside, and our obligations under applicable law. See the following sections for more information regarding your rights/choices in specific regions:
You may have certain rights and choices regarding the Personal Data we process. See the "Regional Supplement" section below for rights available to you in your jurisdiction. To submit a request, contact our Data Privacy Team. We verify your identity in connection with most requests, as described below.
If you submit a request, we typically must verify your identity to ensure that you have the right to make that request, reduce fraud, and to ensure the security of Personal Data. If an agent is submitting the request on your behalf, we reserve the right to validate the agent's authority to act on your behalf.
We may require that you match personal information we have on file in order to adequately verify your identity. If you have an account, we may require that you log into the account to submit the request as part of the verification process. We may not grant access to certain Personal Data to you if prohibited by law.
You can withdraw your consent to receive Marketing Communications by clicking on the unsubscribe link in an email (for email), by responding with "opt-out" or other supported unsubscribe message (for SMS), by adjusting the push message settings for our Mobile Apps using your device operating system (for push notifications), or for other communications, by contacting us using the information below. To opt-out of the collection of information relating to email opens, configure your email so that it does not load images in our emails.
You may withdraw any consent you have provided at any time. The consequence of you withdrawing consent might be that we cannot perform certain services for you, such as location-based services, personalizing or making relevant certain types of advertising, or other services conditioned on your consent or choice not to opt-out.
Although we do not intend to use personal data other than in the manner we have disclosed to you, if personal data is to be used in a way not previously disclosed or shared with external parties not covered in this Privacy Policy, you will be provided the opportunity to opt-out prior to such use or sharing.
You may control or limit Precise Location Data that we collect through our Services by changing your preferences in your device's location services preferences menu, or through your choices regarding the use of Bluetooth, WiFi, and other network interfaces you may use to interact with our Services. Note, we may collect general location data even if you opt out of the collection of Precise Location Data.
General - If you do not want information collected through the use of cookies, you can manage/deny cookies (and certain technologies) using your browser's settings menu. You may need to opt out of third-party services directly via the third party. For example, to opt-out of Google's analytic and marketing services with Google directly, visit Google Analytics Terms of Use, the Google Policy, or Google Analytics Opt-out.
Targeted Advertising - You may opt out or withdraw your consent to Targeted Advertising by visiting Envorso Privacy Request Portal. In some cases, you may be able to opt-out with third parties directly by submitting requests to third party partners, including for the parties listed below:
Global Privacy Control (GPC) - Our Services may support certain automated opt-out controls, such as the Global Privacy Control ("GPC"). GPC is a specification designed to allow Internet users to notify businesses of their privacy preferences, such as opting-out of Targeted Advertising or the sale/sharing of Personal Data. To activate GPC, users must enable a setting or use an extension in the user's browser or mobile device. Please review your browser or device settings for more information regarding how to enable GPC.
Please note: We may not be able to link GPC requests to your Personal Data in our systems, and as a result, some Targeted Advertising or other sales/sharing of your Personal Data may occur even if GPC is active. See the "Regional Supplements" section below for more information regarding other opt-out rights.
Do-Not-Track - Our Services do not respond to your browser's do-not-track request.
We implement and maintain reasonable security measures to secure your Personal Data from unauthorized processing. While we endeavor to protect our Services and your Personal Data unauthorized access, use, modification and disclosure, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others. When we process information, we may pseudonymize data (i.e. store or use Personal Data using only a non-identifying number) or anonymize data (i.e. store data in a form that is not linked to or reasonably able to identify you personally) in order to protect your Personal Data during processing.
Our Services are neither directed at nor intended for use by persons under the age of 13 in the US. Further, we do not knowingly collect Personal Data from children under such ages. If we learn that we have inadvertently done so, we will promptly delete it. Do not access or use the Services if you are not of the age of majority in your jurisdiction unless you have the consent of your parent or guardian.
We retain Personal Data for so long as it is reasonably necessary to achieve the relevant processing purposes described in this Privacy Policy, or for so long as is required by law. What is necessary may vary depending on the context and purpose of processing. We generally consider the following factors when we determine how long to retain data (without limitation):
We will review retention periods periodically and may pseudonymize or anonymize data held for longer periods.
Except for processing by our service providers (described above), this Privacy Policy does not apply to third party websites, products, or services. For example, we handle some of the purchase process on our Services directly, and third party businesses (such as payment processors) may manage others. Third parties may operate or develop some of Our Group's websites and mobile apps, may operate or host a contest/sweepstakes on our Services. In these cases, the terms, conditions, and privacy practices of the third party, not Our Group, may govern your transactions, and we may have no control over the Personal Data collected.
We may change this Policy from time to time. We will post changes on this page. Your continued use of our Services constitutes your acknowledgement of any revised Policy.
Under the California Consumer Privacy Act ("CCPA") and other state privacy laws, residents of certain US states may have the following rights, subject to regional requirements, exceptions, and limitations.
Confirm - Right to confirm whether we process your Personal Data
Access/Know - Right to request any of following: (1) the categories of Personal Data we have collected, sold/"shared," or disclosed for a commercial purpose; (2) the categories of sources from which your Personal Data was collected; (3) the purposes for which we collected or sold/"shared" your Personal Data; (4) the categories of third parties to whom we have sold/"shared" your Personal Data, or disclosed it for a business purpose; and (5) the specific pieces of Personal Data we have collected about you.
Portability - Right to request that we provide certain Personal Data in a common, portable format
Deletion - Right to delete certain Personal Data that we hold about you.
Correction - Right to correct certain Personal Data that we hold about you.
Opt-Out (Sales, Sharing, Targeted Advertising, Profiling) - Right to opt-out of the following:
Opt-out or Limit Use and Disclosure of Sensitive Personal Data - Right to opt-out of the processing of certain Sensitive Data, or request that we limit certain uses of Sensitive Personal Data. This right does not apply in cases where we only use Sensitive Personal Data where necessary, or for certain business purposes authorized by applicable law.
Opt-in/Opt-out of Sale/Sharing of Minors' Personal Data - To the extent we have actual knowledge that we collect or maintain personal information of a minor under age 16 in California, those minors must opt in to any sales/sharing of personal information (as defined under CCPA), and minors under the age of 13 must have a parent consent to sales/sharing of personal information. All minors have the right to opt-out later at any time.
Non-Discrimination - California residents have the right to not to receive discriminatory treatment as a result of your exercise of rights conferred by the CCPA
List of Direct Marketers - California residents may request a list of Personal Data we have disclosed about you to third parties for direct marketing purposes during the preceding calendar year.
Remove Minors' User Content - Residents of California under the age of 18 can delete or remove posts using the same deletion or removal procedures described above, or otherwise made available through the Services. If you have questions about how to remove your posts or if you would like additional assistance with deletion you can contact us using the information below. We will work to delete your information, but we cannot guarantee comprehensive removal of that content or information posted through the Services.
You may submit requests, as follows (please our review verification requirements section). If you have any questions or wish to appeal any refusal to take action in response to a rights request, contact us at legal@envorso.com. We will respond to any request to appeal within the time period required by law. To Access, Confirm Processing, Portability, Deletion, and Correction, to Opt-Out of Sales, "Sharing," Targeted Advertising or Profiling, or Opt-out/Limit Use and Disclosure of Sensitive Personal Data, or Opt-in/Opt-out of Sale/ "Sharing" of Minors' or to Remove Minors' User Content, or for a List of all Personal Data Direct Marketers, please refer to legal@envorso.com
For purposes of the CCPA, we have disclosed to Service Providers for "business purposes" in the preceding 12 months the following categories of Personal Data, to the following categories of recipients:
| Category of Personal Data | Category of Recipients |
|---|---|
| Audio/Visual Data; Transaction Data; Contact Data; Device/Network Data; Identity Data; Preference Data; General Location Data; Precise Location Data; Sensitive Personal Data; User Content | Affiliates; Service Providers; Business Partners; Successors; Lawful Recipients; Data Aggregators; Public Disclosure |
For purposes of the CCPA, we have "sold," "shared," or disclosed for Commercial Purposes in the preceding 12 months the following categories of Personal Data, to the following categories of recipients:
| Category of Personal Data | Category of Recipients |
|---|---|
| Transaction Data; Contact Data; Device/Network Data; Identity Data; Preference Data; General Location Data; User Content | Sponsors, Advertisers, and Social Media Platforms; Data Aggregators |
For purposes of CCPA, we may use or disclose the following categories of Sensitive Personal Data: Government ID Data; Payment Data; Precise Location Data; Race or Ethnic Origin. However, we do not sell or "share" Sensitive Personal Data, or use it for purposes other than those listed in CCPA section 7027(m).
Seattle Seawolves LLC - Seattle Seawolves is a Seattle based Rugby Union team competing in MLR, which will have access to consumer personal data for the purposes of verifying ticketing for admission to their events, as well as for marketing and advertising purposes.
Stripe - Stripe is an online payment system that makes online purchases and sending and receiving money safe and secure.